1. What are the check-in and check-out times?

    Check-in from 3:00PM.

    Check-out until 11:00AM.

    Early check-in /late check-out available on request, depending on availability.

  2. Do you offer airport transportation?

    Yes, we offer private airport drop-off/pick-up for a fee

  3. Is parking available?

    Yes, we have free private parking on site. Please confirm in advance as space is limited.

  4. Is there WiFi?

    Yes, high-speed WiFi is free throughout the property.

  5. How far are you located from Teatro Juarez?

    We are locates just about 12-15 minutes walk

  6. Do you allow pets?

    Not at the moment.

  7. Is the tap water safe to drink?

    Yes, unlike most properties in Mexico, Castillo De La Santa Cruz has a whole-property water filtration system.

  8. Is the property accessible / are there stairs?

    The property is conviniently located at street level with direct street access. Please note that inside the property there are stairs between different levels.

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